The Foreign & Commonwealth Office and the National Health Service have up-to-date advice on staying safe and healthy abroad. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk. Keep informed of current travel health news by visiting www.fitfortravel.nhs.uk. For up-to-date alerts and foreign travel advice, see https://www.gov.uk/foreign-travel-advice

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OUR SERVICES

Traveller Assist is a unique assistance provider offering integrated medical, security and travel assistance in complex environments. We provide services for insured and uninsured travellers and our clients include: travel insurance companies and underwriters, special risks insurers, credit card benefits, airlines, corporate travel departments, educational institutions and other assistance companies from around the world.

MEDICAL ASSISTANCE

Our 24/7 multilingual team of qualified and experienced medical professionals can provide immediate recommendations and referrals, enabling our clients to make informed decisions, quickly. In addition, we employ and retain trusted ground-agents located in 50+ countries who are specialists within their regions and integral to our unique capabilities. More >>

COST CONTAINMENT

At Traveller Assist, we don't think you should spend more to save more. Cost containment should be a value added service offered to clients at no extra cost, and now it is. We'll never charge you a percentage of the amount we save you. Just one small, transparent case fee that you will be informed of before any work commences. More >>

SECURITY ASSISTANCE

One single point of contact gives our clients instant access to comprehensive and integrated security solutions, from practical advice over the phone, to on-the-ground support. We help manage the risks your organisation faces, tailored to each specific location, and nature of the risk. More >>

PROVIDER NETWORK

Traveller Assist has established an independent medical network of healthcare providers and trusted ground agents - in the most popular tourist destinations - and in the most remote and complex regions around the world. More >>

CLAIMS PROCESSING

Our multilingual medical and claims team communicate directly with your travellers, making the claims process fast and simple. We focus on excellent customer service and quality of care, while controlling the financial interests of our clients.  More >> 

 

GLOBAL PAYMENTS

Traveller Assist has launched the very first dedicated insurtech solution for the travel assistance and cost containment industry. Through smart-technology, we facilitate medical bill payments and travel related expenses in 75+ currencies across 120+ countries. More >>