Medical repatriation of a business traveller from Mogadishu to London


On October 14th, 2017 a truck bomb exploded in Mogadishu, killing more than 300 people and injuring hundreds more. One of the injured was an insurance executive from a client company.

Traveller Assist was activated to provide immediate medical assistance. Our medical team made contact with the hospital, immediately obtaining medical records, and consulting with the treating medical officer. Our recommendation to transfer the patient out of the country, as soon as possible, was welcomed by the executive, and his employer.

The hospital in Mogadishu did not have the capability of accepting credit card payments, and transferring the funds proved to be difficult due to various administration problems on the hospital side. The decision was made to pay the medical bill in cash.

We deployed a medical doctor, who is security trained and experienced, and a member of our security team, who were met at the airport by an approved ground agent. The medical bill was paid, and our team successfully escorted the client to a hospital in London, England.


The patient was examined, and the decision was made to resuture the wounds. He had his dressings changed, and was released within a few days to recover at home.

The Foreign & Commonwealth Office and the National Health Service have up-to-date advice on staying safe and healthy abroad. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk. Keep informed of current travel health news by visiting www.fitfortravel.nhs.uk. For up-to-date alerts and foreign travel advice, see https://www.gov.uk/foreign-travel-advice

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