The Foreign & Commonwealth Office and the National Health Service have up-to-date advice on staying safe and healthy abroad. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk. Keep informed of current travel health news by visiting www.fitfortravel.nhs.uk. For up-to-date alerts and foreign travel advice, see https://www.gov.uk/foreign-travel-advice

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MAKING COMPLEX SIMPLE

Proudly unveiling our new look. Making complex simple. It's what we do.

AT THE FOREFRONT OF AN INCREASINGLY COMPLEX WORLD

Traveller Assist has built its reputation on being the company that employers, insurers and other assistance providers call upon to provide assistance for complicated cases in complex regions.

Company

24/7 Assistance

Our qualified and experienced team are available 24/7

Expert

Medical Advice

Our multilingual medical team enable clients to make informed decisions

Fast

Response Times

All new case activations are responded to within 15-minutes

Independent Network

Over 6,000 hospitals in our independent medical network

Solutions

ADAPTING COMMON SENSE SOLUTIONS TO SOLVING COMPLEX PROBLEMS

Our company has been built on the philosophy and practical application of providing a boots-on-the-ground approach to solving complex problems in complex regions through local understanding.

Medical

Assistance

A 24/7 experienced and qualified, multilingual medical team

Cost

Containment

Minimising costs without negatively impacting quality of care

Security

Assistance

Retained crisis consultants on standby to deploy worldwide

Global

Payments

Pay medical expenses abroad - faster, safer and cheaper than ever before

Regions

A GLIMPSE AT SOME OF THE COUNTRIES OUR EXTENSIVE SERVICES HAVE BEEN USED

Traveller Assist is a niche medical and security assistance provider with operational capabilities and staff located in complex regions around the world, and a global network of retained 24/7 crisis response staff.

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Case Study

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          5.5051° N, 54.0793° W - ALBINA, SURINAME

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Selfie tragedy leads to complex repatriation of mortal remains

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After a tourist plunged to his death while posing for a 'selfie' on top of a waterfall - the Traveller Assist team were activated to coordinate a repatriation of mortal remains from a remote region of Suriname, to mainland Europe. We used a trusted, local ground-agent from our provider network, who is a medical doctor, to complete all required documentation with the coroner at the morgue - and our team coordinated ground and air transportation for a successful repatriation back to Europe. In addition, our medical team arranged telehealth psychological support for two friends of the deceased who witnessed the accident, and provided travel assistance to get them home as soon as possible.